Privacy Protection

myroulette's Privacy Policy — Your Data Is Completely Safe With Us

We believe every member's personal data belongs to them. myroulette acts as a guardian of that data — not a seller. This page sets out clearly what we do and don't do with your information.

Last Updated: January 2026
GDPR Compliant
International Privacy Standards
256-Bit SSL
Encrypted Data Transfers
No Data Sales
Never Shared with Third Parties
Right to Erasure
Delete Your Data Whenever You Want
Section 1

Introduction & Commitment

Welcome to myroulette. When you use our platform, we collect certain information — that's entirely normal. What matters is what we do with it. This Privacy Policy sets out exactly that.

myroulette We treat your data as a trust. We only collect what's truly necessary to provide our services — the rest stays yours.

Our Core Commitments: Your data is never sold, never shared with third-party advertisers, and never used for any purpose without your consent.

This policy applies to all myroulette members accessing the platform from Bangladesh. By using our website or app, you agree to this policy.

Section 2

What Information We Collect

Myroulette may collect three types of data — information you provide directly, information collected automatically, and information received from third parties.

Information you provide directly:

  • Name, date of birth, and address (provided at registration).
  • Mobile number and email address.
  • National ID or passport details (collected during KYC verification).
  • Mobile Pay/Nagad number or bank account details (for payments).

Automatically Collected Information:

  • Device type, operating system, and browser information.
  • IP address and approximate location.
  • Platform activity logs (login times, pages visited).
  • Data collected from cookies and tracking pixels.

We never collect your bank password, card CVV, or Mobile Pay PIN — and we have no reason to.

Section 3

How Your Data Is Used

Myroulette uses the information it collects solely for specific purposes. Each purpose is explained below:

  • Account Management: Creating your profile, verifying logins, and ensuring account security.
  • Payment Processing: Processing deposits and withdrawals securely.
  • KYC Verification: Verifying identity to prevent fraud and money laundering.
  • Improving Our Services: Analysing user experience to improve the platform.
  • Promotional Communications: Sending offers and updates with your consent.
  • Legal Obligation: Compliance with regulatory authority directives.

If you no longer wish to receive promotional messages (SMS or email), you can opt out at any time from your account settings.

Section 4

Data Retention & Storage Period

Myroulette retains different types of data for different periods. Even after account closure, certain data may be kept for legal and regulatory reasons.

Data Type Purpose Data Retention Period
Account Profile Service Delivery For the duration your account remains active
KYC Documents Legal Obligation 5 years after account closure
Transaction Records Audits & Dispute Resolution 7 years
Login & Session Logs Security 90 days
Cookie & Tracking Data Service Improvement 13 months
Customer Support Communications Service Quality Improvement 2 years

Once the retention period expires, data is automatically deleted or anonymized so that it can no longer be attributed to any individual.

Section 5

Data Sharing & Disclosure Policy

myroulette does not sell your data. This is our clearest commitment. However, limited data may be shared in certain specific circumstances:

  • Payment Processor: Only what is needed to process transactions with Mobile Pay, Nagad, or your bank.
  • KYC Verification Provider: International auditing partners for identity verification.
  • Law Enforcement Agencies: Upon a court order or a valid government request.
  • Technology Service Providers: Server hosting and cloud service providers — bound by strict confidentiality agreements.

Myroulette has legally binding agreements with all such parties to ensure your data is never passed on to any third party.

Your data is never shared with any marketing agency for advertising purposes.

Section 6

Data Security Technologies & Measures

Myroulette protects your data using banking-grade technology. Our security infrastructure is multi-layered:

  • 256-Bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
  • Encrypted Database: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): OTP can be enforced for login.
  • Firewall & DDoS Protection: Protecting servers from external attacks.
  • Regular Security Audits: Audited by an independent team of experts every 6 months.
  • Employee Access Controls: Only authorized staff have access to specific data on a need-to-know basis.

Your Responsibilities: Never share your password with anyone, and avoid logging in over public Wi-Fi — this is important for your own security.

Section 7

Cookies & Tracking Technologies

A cookie is a small file stored in your browser. myroulette uses cookies primarily to improve your experience.

To disable optional cookies, adjust your browser settings. Please note that some features may become limited as a result.

Section 8

Your Privacy Rights

As a myroulette member, you have certain rights over your own data. Contact our support team to exercise any of these rights.

Right to Access
You may request to know what information we hold about you.
Right to Rectification
You can request corrections to inaccurate or outdated information at any time.
Right to Erasure
After account closure, any data beyond what is legally required can be deleted upon request.
Right to Portability
You can request a download of your data in a portable format.
Right to Restrict Processing
You may request that your information be used only for specific, limited purposes.
Right to Object
You may object to promotional communications or the processing of certain types of data.

To exercise any of these rights, email us at support@myroulette.bet. We typically respond within 7 business days.

Section 9

Minor Protection

Myroulette is strictly an 18+ platform. We do not knowingly collect data from anyone under the age of 18.

If we become aware that any minor's data has been collected inadvertently, we will delete it immediately and close the associated account.

If you suspect a minor you know is using myroulette, please notify us at support@myroulette.bet.

Section 10

Privacy Policy Updates

Myroulette may update this Privacy Policy as needed. Members will be informed based on the nature and significance of the changes:

  • Minor Updates: The date at the top of this page will be updated accordingly.
  • Major Changes: Notifications will be sent to your registered email or mobile number.
  • Major Changes: Consent will be obtained when you log in to the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

Section 11

Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: privacy@myroulette.bet
  • General Support: support@myroulette.bet
  • Live Chat: 24/7 from within the platform
  • Response Time: 3–7 business days

If you are not satisfied with our resolution, you have the right to file a complaint with the data protection authority in your country.

To learn about our full terms and conditions, please visit our Terms & Conditions and to learn about responsible gaming, Responsible Gaming visit the page.

Why Your Data Is Safe at myroulette

Privacy protection — proven through action, not just words

Sale of Data is Strictly Prohibited

Our business model has no place for selling data. Your information is never shared with any advertiser.

International Standards Compliance

We adhere to the European GDPR and international data protection standards — not because we have to, but because it reflects our values.

Dedicated Privacy Team

Myroulette has a dedicated Data Privacy Team focused exclusively on data protection.

Regular Security Testing

Third-party cybersecurity experts audit our systems every 6 months. Any vulnerabilities identified are addressed immediately.

Clear Explanations in Plain Language

No complex legal jargon — we explain clearly and simply exactly what we do and don't do with your data. Nothing is hidden.

Your Data, Your Control

View, correct, download, or delete — you have full control over your data.

General Inquiries

myroulette charges no withdrawal fees whatsoever — that's a firm commitment. If you withdraw ৳5,000, the full ৳5,000 goes to your Mobile Pay. That said, Mobile Pay or Nagad may apply their own cash-out charges — those are the payment providers' own policies, not myroulette's. As for withdrawal limits: Mobile Pay and Nagad have a minimum of ৳200 and a daily maximum of ৳50,000. Bank transfers allow much higher amounts — up to ৳5 lakh. VIP members may be eligible for even higher limits. First-time large withdrawals will require KYC verification — a one-time process that covers you going forward.

Match abandonment or cancellation is a common scenario in betting — myroulette has clear rules to handle it. If a match is cancelled before it starts, your full stake will be refunded to your wallet. If a match is stopped before reaching a defined minimum threshold (typically 90% completion), the bet is voided and your stake is returned. However, if the relevant international sports governing body declares that sufficient play has taken place to determine the official result, settlement will be based on that result. For live bets placed before a break in play, separate rules may apply — please check the specific terms for that event at the time of placing your bet.
Your Data Is 100% Secure

Join myroulette with Confidence

You've read our Privacy Policy. Go ahead and register with confidence — your information is fully protected.

SSL Encrypted
256-Bit Protection
No Data Sales
Never, to Anyone
Audited
Every 6 Months
Your Controls
Right to Data Deletion
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